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Returns

How do I return an item?

Only returns of items in perfect condition will be accepted, and they must include the corresponding invoice and the original sealed packaging.

We will collect the item(s) from your home address. Whenever possible, collection takes place within a minimum of X hours. The distributor will contact you to arrange to collect your item(s). If, for any reason, you are unable to be present at the time arranged, please contact the distributor in due time to arrange another time or date.

See here how to return your item(s) step by step.

How long do I have to return the item(s)?

You may return the item(s) within 30 days of receiving the order.

How much will it cost to return my order?

Returns are free of charge. MO returns are always free.

How much will it cost to return my order?

Returns are free of charge. MO returns are always free.

Can I exchange an item on MO-Online?

In MO-online we only accept returns.

Can I return any item?

We will only accept returns of items in perfect condition, with the corresponding receipt and original sealed packaging.